Privacy Policy

1. Introduction

Welcome to RTCON ENGINEERING ("we," "our," or "us"), a provider of IT solutions and services. We understand the importance of protecting your data, especially given our role in providing technology solutions. This Privacy Policy explains our practices regarding the collection, use, and protection of information when you engage with our services, solutions, and digital platforms.

2. Information We Collect

2.1 Client Business Information:

• Company name and registration details
• Business contact information
• IT infrastructure details
• Network configurations
• System logs and technical data

2.2 Personal Information:

• Name and job title
• Business email and phone numbers
• Login credentials
• IP addresses and access logs
• Technical support communication history

3. Data Security Measures

As an IT solutions provider, we implement enterprise-grade security measures:

• End-to-end encryption for data transmission
• Multi-factor authentication
• Regular security audits and penetration testing
• Access control and authorization protocols
• Secure data centers and cloud infrastructure

4. Data Processing and Storage

4.1 Data Processing:

• Processing occurs in secure environments
• Access is restricted to authorized personnel
• All processing activities are logged and monitored
• Data processing agreements with subprocessors

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Manage cookie preferences